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CRM & Automation Services

Bring every lead, conversation and customer into one place, then let automation handle the follow-ups. Your team spends less time on admin and more time closing.

Trusted by businesses we've worked with

Our CRM & Automation Process

From the first conversation to monthly reporting, every CRM project follows the same four steps, so you always know what happens next. No jargon and no surprises: a clear plan, regular check-ins and results you can see.

  1. Step 01

    Discover

    We get to know your business, your customers and your goals, and look at what's working today.

    • Business and goals review
    • Audience research
    • Competitor benchmarking
    • Audit of current channels
    • Customer journey mapping
  2. Step 02

    Plan

    We turn what we learn into a clear plan: what we'll build, what we'll say and how we'll measure success.

    • Strategy and roadmap
    • Channel and content plan
    • Timeline and milestones
    • KPIs agreed upfront
    • Budget recommendations
  3. Step 03

    Build & launch

    We create and set up everything, share it with you for approval, then go live.

    • Creative production
    • Setup and integrations
    • Testing before launch
    • Launch and monitoring
    • Your approval at every step
  4. Step 04

    Optimise

    We track results, report in plain language and keep improving what works.

    • Monthly reporting
    • A/B testing
    • Ongoing optimisation
    • Quarterly strategy reviews
    • Clear next steps

Our CRM & Automation Services

01

CRM Setup

One place for every lead and customer, with pipelines that match how you actually sell.

02

Workflow Automation

Follow-ups, reminders and hand-offs that run on their own, so no lead slips through.

03

Unified Inbox

Social DMs, website chat, reviews and form submissions together in one inbox.

04

Lead Scoring & Routing

Hot leads flagged and sent to the right person the moment they arrive.

05

Integrations

Your website, calendar, payments and email tools connected, so data flows without copy and paste.

06

Dashboards & Reporting

Live views of your pipeline, conversion rates and revenue, ready for your next decision.

Selected work

Meminto Stories work

Meminto Stories

Don't let the memories fade!

Travel and memory content that keeps customers coming back to their stories.

Boatsters Black work

Boatsters Black

Beyond the horizons, redefine yachting.

Visual storytelling for luxury yachting, made to make every voyage look unmissable.

LiftSafe Training work

LiftSafe Training

Workplace, MHE and heavy plant.

A clear, credible presence for a workplace safety training provider covering MHE and heavy plant.

Benefits of Our CRM & Automation Services

A CRM with smart automation turns scattered enquiries into a sales process that runs itself.

Every enquiry is captured, assigned and followed up automatically.

  • Instant lead capture
  • Automatic assignment
  • Follow-up reminders

Our Client Success Stories

Real businesses, real growth. Here's what happens when every part of the customer journey works together.

See Client Success
Hamzah has helped us gain more followers on social media. We had a goal before we started, and Gramloyal has exceeded our goal every month. There has been good follow-up along the way. We are very pleased!
@ElutstyrClient
Have worked with GramLoyal and Hamzah for a while now and can say: They really deliver what they say. Was a pleasure and I will continue working with them!
@Meminto.StoriesClient
A quick shoutout for Hamzah from GramLoyal because he helped me tremendously with my Instagram. They are very knowledgeable about Instagram but also the personal touch they bring to it is next level.
F@FlorisgdgClient

Our CRM & Automation Expertise

Strategy, creative and technology under one roof, so every piece of your marketing works together.

We start with your goals and your customers, then choose the channels and tools that will move the numbers.

Why is GramLoyal the right CRM partner?

One connected system

Websites, social media, CRM, campaigns and loyalty built to work together, not in silos.

AI-powered

AI and automation save you time and help you respond to customers faster.

A personal touch

A dedicated team that knows your business and follows up along the way.

Focused on results

Everything we do is measured by more leads, more sales and more loyal customers.

Creative in-house

Strategy, content, design and development from one team.

Celebrity reach

Access to influencer and celebrity partnerships, including A-list talent.

Have Questions?

Find the right solution for you now

Book a Consultation

Have a project idea in mind? Let's get started

Tell us about your goals and we'll schedule a call to talk them through. Afterwards, you'll get a clear plan and proposal.

Talk to the GramLoyal teaminfo@gramloyal.com

Prefer email? Write to info@gramloyal.com